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Cornell University

Place a Maintenance Request


Please call CUPD at 607-255-1111. 

(Examples include fire, activated fire alarm, activated fire extinguisher, gas odor, etc.)


Facilities Emergencies

Please alert your building staff or call Customer Service at 607-255-5322, Monday-Friday, 8:00am-4:00pm.

After hours and during weekends, students should contact their on-call RA or staff person.

Staff members, click here to place a maintenance request.

Facilities emergencies include: 

  •     Broken elevator

  •     Card access or door latch failure
  •     Broken windows
  •     Plugged toilet in a location with only one toilet
  •     No heat in room or apartment
  •     No hot water in room or apartment
  •     No electricity in room or apartment
  •     Unusual loud noises coming from the mechanical room
  •     Flooding
  •     Vomit or other bodily fluids 

Non-Emergency Requests & Troubleshooting

Please click on the appropriate icon below for information about troubleshooting and submitting maintenance requests.

Non Emergency Requests
Tripped Breakers
Heat or Temperature Issues
Laundry Machine Issues
Smoke & Carbon Monoxide Detectors
Blinds, Shades & Curtains
Bed Elevation & Room Configuration
Internet & Phone Issues