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Cornell University

Amazon Lockers

Amazon Lockers are now available for your on-campus delivery needs. 

Amazon lockers are self-service delivery locations where you may collect your Amazon.com packages. When placing an order, simply select the Amazon Locker as your delivery location for convenient self-service pickup. To learn more about collecting your package, go to Collect a Package at an Amazon Locker(link is external).

The Amazon lockers can be found outside of Robert Purcell Community Center and can be selected as a delivery option on eligible purchases.

Amazon lockers are a standalone service through Amazon and are not connected with Service Center operations.

How-to Use

Orders are eligible for Amazon Locker delivery if the order:

  1. Has a shipping weight less than 35 pounds
  2. Has product dimensions smaller than 19 x 12 x 14 inches
  3. Is sold or fulfilled by Amazon.com
  4. Is valued at less than $5,000.00 USD
  5. Contains no hazardous materials
  6. Contains no perishable materials
  7. Contains no materials requiring identification (tobacco or liquor)
  8. Is not a Subscribe & Save item
  9. Does not contain items shipping from other countries
  10. Does not contain items for Release-Date Delivery
  11. Amazon business items not eligible

 

FAQ

If you have a question or issue with the Amazon Locker?

Amazon prides itself on providing exceptional customer service. With that in mind, please direct ALL customer related issues or questions to their 24/7 customer service line at 1-877-346-6244.

What if the Locker isn’t working?

Please contact their 24/7 customer service line at 1-877-346-6244 for immediate assistance if you notice any technical or physical issues with the Locker. Alternatively, you can use the survey link at www.amazon.com/lockerissuesurvey(link is external).

Having trouble finding the Locker?

Use the Locker issues survey at www.amazon.com/lockerissuesurvey(link is external) or email locker-vendor@amazon.com(link sends email) to help improve the directions on the Amazon website and install directional signage onsite.