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Campus Community Response Team

Cornell's Community Response Team (CRT) is a person-centered, trauma-informed mobile crisis care program serving persons in crisis on Cornell’s Ithaca campus and overseen by the Division of Public Safety

CRT currently utilizes a co-response model; depending on the nature of the call CRT may respond with other emergency personnel, including the Cornell Univerisity Police Department (CUPD). The Office of the Dean of Students and its units, including Student Support and Advocacy Services, work closely with this campus resource as an alternative way to support the safety and well-being of Cornell students.

Community Response Team and Mobile Crisis Response

CRT includes both professional and paraprofessional staff, for example, a master’s-level clinician with a peer support staff person. CRT’s objective is to provide an in-person and health-centered response to non-violent 911 crisis calls and thereby reduce the need for police response. The team employs holistic healthcare expertise to de-escalate emergency situations and assist persons in crisis to navigate their way out. CRT plays a key role as the supportive interface linking persons in crisis, the Division of Public Safety, and wraparound services across Cornell and the Ithaca area.

In the event of an emergency or crisis that requires CRT assistance, CRT will be deployed via the Public Safety Communications Center. CRT can assist with a wide range of situations, from stressors related to academics to mental and behavioral health crises, and is able to provide services to students, faculty, and staff on all Cornell owned property. CRT will provide in-person assessment and support at the time of a crisis and connect individuals with appropriate community-based resources. CRT will also provide advocacy support to Cornell community members, such as being present when an individual gives a police statement or meeting with an individual following a stressful experience.

CRT routinely intersects with a number of pre-existing, well-established crisis response agencies on Cornell University’s campus. These agencies include Cornell University Police Department (CUPD), Environmental Health & Safety (EHS), and Cornell University Emergency Medical Services (CUEMS). CRT has also built relationships with campus partners including but not limited to Student and Campus Life, Housing and Residential Life, and Counseling & Psychological Services (CAPS).

CRT will be engaging in community outreach across the Cornell community to increase awareness of our presence and availability on campus, build connections, and discuss the resources CRT can provide. CRT will also be present during community events to provide support and crisis services as needed.

The Community Response Team is located in Appel Commons, Room 103 and can be contacted by stopping into the office, calling the office phone at 607-253-2100, or emailing Director Angaleen Trentanelli at In the event of a crisis or emergency that needs immediate assistance, individuals are encouraged to call 911 or the Public Safety Communications Center at 607-255-1111.