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How to successfully engage with students in virtual environments

Engaging Virtually

Once you decide that you are going to engage your students virtually, you might be wondering if there are best practices so that you can do this well! Please check out these tips that will sharpen your programming so that it is equitable, accessible, and successful.

As I consider EQUITY in creating a virtual program, what questions should I ask myself as a programmer?

  • Programmers should consider what access barriers students may face.  For example, is the software, platform, or app that you want to use free to use and available in all countries?
  • Programmers should apply Inclusive Classroom approaches and include a clear expectation for civil discourse.
  • Programmers should consider how to most effectively market or message so that the opportunity reaches the broadest audience for whom it is appropriate.  Ideas include experience.cornell.edu, e-lists, and social media.

How do I ensure that the virtual program I am creating is ACCESSIBLE?

Intuitive: The layout of the program is simple, consistent, and predictable

Perceivable: The content is designed so that it can be perceived by a wide range of users, regardless of disability

Navigable: Program navigation does not assume that the student is using a specific device, such as mouse. A user can navigate program using the keyboard alone or with the use of assistive technology in ways that are equally effective

Captioning: Many video conferencing tools are capable of utilizing closed captioning technology. For people who are deaf/hard of hearing, or with certain cognitive disabilities, closed captioning provides equitable access to the programming content.Screen Readers: It is important to remember that documents shared during your meeting should be accessible to screen readers. TIP: Documents live streamed are not accessible to screen readers. If you plan to livestream documents to be read visually by the group, you may want to also add a link to the document in the chat box or share the document ahead of time.

Apply Universal Design for Learning (UDL) to your programming.  Cornell’s Center for Teaching Innovation has a resource library, including Universal Design & Technology. As you move to remote programming, remember to consider time zone differences, and ask yourself whether you can you incorporate recording or varied time offerings.

How do I ensure that my program will be VIABLE?

The most important thing that you can do to ensure the viability of your program is to include students in the planning process!  Their answers to key questions may be different than your own.  Ask yourself (and your students):  Who is your audience, and from their perspective is the program fun?  Does your program help build community?  Does your program leverage our students’ amazing abilities (e.g., tap their creativity in all its forms)?  Does your program support our students’ health and wellness?  

In terms of practical matters, ensure that you have the appropriate technology to support your program.  Look first to the tools already at your disposal and supported by Cornell IT (e.g., Canvas, Chatter, Campus Groups).  Also consider whether you will need oversight and moderation of any posts or comments, and if so ensure that you have adequate staffing.

What other institutions might I look to for models of virtual programming?

Walden University conducts mentoring programs onlineArizona State University has moved their LEED training for student leaders online and conducts its New Student Organization Information Sessions by Zoom.