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Outcomes relate directly to the mission, vision, and values of the program or organization.

  • Inform stakeholders by answering the question WHY:
    • Why is this program unique?
    • Why do I need this experience?
    • Why should I visit this office?
  • Give direction to a group engaged in a joint endeavor
  • Provide an agreement between you and your stakeholders
  • Provide direction for obtaining evidence of results

Combining learning and program outcomes in a program assessment provides a more complete picture of your work. You can describe what you did as well as the impact your work had on students/stakeholders. Knowing all of this information, will help you evaluate the effectiveness of your programs and services and make decisions about improvements that will support the student/stakeholder learning experience as well as consider the resources required to continue the important work you are doing.

Learning Outcomes

Learning Outcomes are measurable statements of the knowledge, skills, attitudes, and habits of mind that students acquire as a result of a learning experience. (Cornell’s definition)

Program Outcomes

Program outcomes examine what a program or process is to do, achieve, or accomplish for its own improvement and/or in support of institutional or divisional goals: generally numbers, needs, or satisfaction driven.