Mia Ferraina (she/her): I guess we'll get started by just introducing myself and our topic for today. Mia Ferraina (she/her): So we're going to talk about how to be a successful and responsible intern and I didn't want to use the word professional intern here, so I think that can be kind of narrow and a little bit limiting. Mia Ferraina (she/her): And sometimes kind of whitewashed so I really want to think about how can you be responsible and delivering on your. Mia Ferraina (she/her): You know role as an intern and how can you be successful, how can you make the most out of the experience those kinds of things. Mia Ferraina (she/her): So we'll talk about a lot of different topics today, but just to give you a little bit of background on who I am if you wanted to meet individually afterwards i'm happy to. Mia Ferraina (she/her): Especially those who are in public service careers so anything like nonprofit education government sustainability, public health, those kinds of things that's kind of my forte So if you like, to nerd out about social justice stuff. Mia Ferraina (she/her): i'm a girl you're welcome to make an appointment with me, but I do see students from all across the university that's I guess why I put cornell career services on here, where this. Mia Ferraina (she/her): On campus so there's college offices that you can go to if you want something that's a little more specialized in. Mia Ferraina (she/her): Your pathetic College and the majors within it, but we also have a central office, and we see everybody so you're welcome to meet with any of us or requests. Mia Ferraina (she/her): But we'll go ahead and get started, we have a critical mass here so i'll give you a little preview of what we'll be talking about today, which is. Mia Ferraina (she/her): Like I said a lot of different things, but we will first talk about making a good impression. Mia Ferraina (she/her): will also talk about professional communication and how that varies with your supervisor versus with. Mia Ferraina (she/her): Other coworkers how to network at work, especially in the remote environment someone's talking about that being a challenge. Mia Ferraina (she/her): reflection, I think, is a really important part of making the most of your internship experience we can talk about what kind of things you might want to consider or ponder throughout your experience. Mia Ferraina (she/her): will cover some resources for wellness or helpful habits, to develop throughout your internship that will hopefully help with the motivation question that was in the chat as well if you get in a good routine that makes you. Mia Ferraina (she/her): feel good personally but also enjoy your work professionally that is helpful and we'll talk about how to kind of wrap up your internship strong how to. Mia Ferraina (she/her): Make sure that you leave with a positive impression, and maybe a potential future offer to come back well that's where we're headed. Mia Ferraina (she/her): Okay, so we're going to start off with making a good impression. Mia Ferraina (she/her): which involves a lot of different things, but really I want to start with a little bit of zoom etiquette one on one I think many of you probably already know this so go ahead and throw in the chat anything that you feel like you've noticed over the past year of remote learning that. Mia Ferraina (she/her): helps people appear professional in class or in a presentation, what kind of zoom strategies, do you feel like have been helpful go ahead and type in the chat we can just brainstorm together. Mia Ferraina (she/her): And i'll try not to preach to you because I bet you probably know, most this clean background that's a great one if your background is not clean or i'm. Mia Ferraina (she/her): kind of busy like I have some things hanging on my wall this blur feature is kind of Nice so that it's a little bit less. Mia Ferraina (she/her): distracting to the person looking at you, or if your dog is like rolling around in the background, as mine, often is that can be useful, a well lit area so others can see you definitely also helpful. Mia Ferraina (she/her): Honestly pay attention to the lighting on different days I sit in front of a window so usually I don't have a light on but sometimes when it's cloudy and gross out I do. Mia Ferraina (she/her): camera relatively eye level that's great you don't have to stare right into the camera all the time that can feel a little bit awkward. Mia Ferraina (she/her): But you know you do want to make sure you're not doing one of these, where people can only see your eyes or being completely misaligned appropriate clothing, is a good one, I want to define what's appropriate or professional because those can be kind of abstract terms, so don't. Mia Ferraina (she/her): don't be afraid to ask what the the dress code is or. Mia Ferraina (she/her): Just kind of match what other people are doing it's always better to be overdressed than underdressed I say so, try to wear. Mia Ferraina (she/her): What we would call like business casual you can find lots of infographics about that online, but. Mia Ferraina (she/her): It can just be a collared shirt maybe if you're in business or finance or consulting sometimes those are a little bit more formal and you might want a suit jacket here in tack or. Mia Ferraina (she/her): Maybe education or something a little less formal maybe it's just a polo or something along those lines so doesn't have to be super fancy I would probably not recommend buying a ton of new clothes and a virtual internship especially you could probably make do with what you have. Mia Ferraina (she/her): If you have concerns about getting clothing feel free to email me or even just direct messaged me and we can talk about places that. Mia Ferraina (she/her): Another good one you try to avoid avoid multitasking while on camera I would argue, even well, not on camera you want to avoid multitasking because it's very hard to focus. Mia Ferraina (she/her): When you're texting or scrolling through social media or Whatever the case may be, and you want to make a good impression on these people and do your best work for them. Mia Ferraina (she/her): So it's really best to silence your phone put it to the side give yourself a break now and then to check if you want or check at lunchtime kind of designated times but. Mia Ferraina (she/her): turn off the notifications so it's not a constant distraction. Mia Ferraina (she/her): Only one that I didn't see in the chat these were great brainstorms is things like confidential meetings and and sound considerations, so if you're doing something that is maybe. Mia Ferraina (she/her): Confidential for like legal reasons, maybe you're working with your shadowing a therapist or you're doing some sort of law related work. Mia Ferraina (she/her): Or maybe you're in research and development and you're coming up with something new and you have a. Mia Ferraina (she/her): An agreement to not disclose anything that you're working on, you might want to wear headphones for those meetings, if you have roommates or you're living with your family. Mia Ferraina (she/her): Things like that so be mindful of the noise around you and definitely use headphones if you feel like you need to for the sake of privacy. Mia Ferraina (she/her): Right good good bring. Mia Ferraina (she/her): Other things like office policies it's always good to ask what they expect of you, maybe they have like a new employee handbook or something like that, if there are larger organization, they often will, but you can always just ask her supervisor what's expected. Mia Ferraina (she/her): You know, should I come early to every meeting. Mia Ferraina (she/her): Do they expect you to always have your camera on those kinds of things are just good to ask, so that you're not guessing and that can take some of the nerves out of it to. Mia Ferraina (she/her): Take initiative is a big one, and we'll talk about kind of throughout our session today but don't be afraid to ask to meet with your supervisor reach out to other Co workers. Mia Ferraina (she/her): You know even go above and beyond or ask for additional work. Mia Ferraina (she/her): You know somebody mentioned Oh, what if I finished everything, how can I still seem engaged. Mia Ferraina (she/her): that's a great time to reach out to your supervisor and say I finished everything that you gave me for today but i'm still working for a couple more hours is there anything else, I can help with. Mia Ferraina (she/her): And if they're in a meeting, maybe you ask someone else that you work with and see if they need help with something so it's never a bad idea to ask if people need assistance. Mia Ferraina (she/her): And if you can even forecast when you're about to be done with work that's even better, so you can kind of proactively ask and not have to sit there, and you know twiddle your thumbs while you wait for more work to come. Mia Ferraina (she/her): The other thing i'll say is treat every task like it's important and do it, you know diligently and in a timely fashion, you might be doing a. Mia Ferraina (she/her): task or a responsibility that doesn't feel super exciting sometimes as an intern, but I think something that can help set you apart, is when you do a really great job with a kind of mundane tasks oh treat everything like it's important. Mia Ferraina (she/her): Communication is something we'll talk about a lot today but i'll just say a little bit about that for now. Mia Ferraina (she/her): Most of these we already covered. Mia Ferraina (she/her): A dedicated workspace can be really helpful. Mia Ferraina (she/her): so that you can kind of mentally switch gears so somebody asked about staying motivated virtually and kind of adjusting to the nine to five of adult life what I think can be really helpful is. Mia Ferraina (she/her): You know, having a it doesn't even have to be a separate room, but just a spot that you sit, that is, this is where I go, and this is how I set my stuff up when i'm ready to. Mia Ferraina (she/her): You might do that on campus already anyways when you do your schoolwork in the library or something. Mia Ferraina (she/her): But setting a schedule also really helps kind of getting in that routine of get up take a shower get dressed you know, even if you're not going into work or you're. Mia Ferraina (she/her): Working remotely and your camera's not expected it's still good to kind of get your brain in that right mode, so I think we mostly covered these, but just wanted to address that kind of adult any questions. Mia Ferraina (she/her): You might be asking yourself what does it like to be the new person in the Office think about how you felt your first year of college and you might start feeling like that again during your internship and that's normal that's okay. Mia Ferraina (she/her): And you might feel kind of uncomfortable and we learn at the edge of comfort so that's not necessarily a bad thing. Mia Ferraina (she/her): But something else to kind of keep in mind as you're the new one, there are other people there who have probably been there much longer have other ideas have tried different things so. Mia Ferraina (she/her): Something I heard fairly early in my career, but I also wish I heard even earlier was should you be a listener in this meeting, or should you be a leader and ask yourself what's my role. Mia Ferraina (she/her): If you're not sure ask your supervisor but pretty much the first week or two you're probably more of a listener, you really need to understand how things work first. Mia Ferraina (she/her): get a kind of lay of the land and and get that. Mia Ferraina (she/her): Putting a little bit before you jump in and start proposing all these new ideas. Mia Ferraina (she/her): So, like I said many staff members know the company know the products, the people there, the different procedures. Mia Ferraina (she/her): All of those things, probably better than you do in the short time that will be there, so they may know this idea could probably go far or maybe don't waste your time on that one you're not here very long and. Mia Ferraina (she/her): That seems like something with a lot of levels of bureaucracy that would be difficult to achieve in your time. Mia Ferraina (she/her): So pay attention to their advice don't be afraid to ask questions but also make sure you take notes you're going to have. Mia Ferraina (she/her): kind of a whirlwind of a first couple weeks probably where you're learning a lot of new information might be more tired than usual, at the end of the day, because you're you know mentally monitoring yourself a lot more. Mia Ferraina (she/her): But make sure you take notes, so that you don't have to ask the same question twice that just feels very. Mia Ferraina (she/her): immature unprofessional or just a little careless make sure that you. Mia Ferraina (she/her): Remember the answers to your questions, so you can follow up appropriately and i'll talk more and a little bit about how to embrace the opportunity to learn from all the expertise and knowledge of these people around you will talk about networking in greater depth and. Mia Ferraina (she/her): Okay, feel free to put questions in the chat or unmute if you have any going to shift gears and talk about professional communication, a little bit more broadly. Mia Ferraina (she/her): Going back to the question of clothing somebody asked in the chat and you are more than welcome to get creative with different. Mia Ferraina (she/her): Professional clothing ideas something a few different options, a lot of places on campus provide free clothing so there's a group called the wardrobe that has professional clothing. Mia Ferraina (she/her): another kind of economical way to get professional clothing, is to go thrift shopping go by us professional close a lot of times people, maybe just didn't were very mocked or grew out of it, the shirt i'm wearing right now is drifted. Mia Ferraina (she/her): So it's it's not difficult to find a shirt for maybe like five bucks or maybe you go on a discount day and get clothing for much cheaper even. Mia Ferraina (she/her): So don't be afraid to take your bus pass or grab a ride with a friend and go down into town and go through a shopping. Mia Ferraina (she/her): I think that's a really good way to do it the other thing i'll say is, if you live with roommates maybe share clothes like who's going to know so don't be afraid to you know have five shirts that you rotate through. Mia Ferraina (she/her): You know, people are pretty much only see your shoulders up, especially when your ritual so people won't really notice much okay thanks for our wardrobe attendee who put their net ID in the chat very helpful. Mia Ferraina (she/her): I will talk a little bit more about professional communication, I want to first start with talking about your relationship with your supervisor. Mia Ferraina (she/her): you'll want to sit down in the first probably week, if not the first day, depending on how busy your Supervisor is and talk about communication preferences from both sides. Mia Ferraina (she/her): So how often does the supervisor want to meet with you or communicate do they want to text we want you to email us. Mia Ferraina (she/her): Microsoft teams, you know what's the platform that they use and does it matter, or does it vary, maybe, depending on the topic that you're asking about so, for example. Mia Ferraina (she/her): If there's any artists out there now as a hall director, I said email me if it can wait until the next business day if it's urgent text me. Mia Ferraina (she/her): Well, that was something I established early on, it made it really easy for everyone to kind of know the level of urgency of our communication, the other piece that you want to talk about is how much plan versus spontaneous communication. Mia Ferraina (she/her): From people really need to get in the zone, while they're working so they don't want you to just walk into their office and start talking. Mia Ferraina (she/her): I had a supervisor ones who she didn't mind if I spontaneously had a question, but I would go and stand in her doorway until she looked at me and said Okay, you can sit down and then we talk. Mia Ferraina (she/her): So just make sure that you know kind of how they work and and think about your own preferences advocate for your own needs and that sense if you feel like you're not getting enough support say I wish we could have our one on ones, every week, instead of every other week. Mia Ferraina (she/her): Those kinds of things are perfectly fine to ask about. Mia Ferraina (she/her): These are to come prepared to your meetings, especially those one on ones don't expect the Supervisor to drive that meeting, usually. Mia Ferraina (she/her): When we say one on one it's just a one employee and one supervisor that's what we mean by that phrase, but usually it's pretty driven by the employee or the the supervisor or the intern so bring questions, maybe bring a list of things that you want to update them on or that you. Mia Ferraina (she/her): have been waiting to talk to them about if they've been busy so you can kind of drive that agenda, they might have some questions for you as well, but you don't want to just show up empty handed and with no kind of topics in mind. Mia Ferraina (she/her): and be back is another thing that might happen in a one on one kind of more casually or maybe they'll have like a mid point of the internship evaluation, where they give you more formalized feedback, maybe in a. Mia Ferraina (she/her): form or maybe it's just verbally but it might be a longer conversation, as opposed to spontaneous kind of one off. Mia Ferraina (she/her): And I also want to talk about communicating with coworkers which a lot of these could also be said for your relationship with your supervisor, but just a couple other things that. Mia Ferraina (she/her): You want to keep in mind. Mia Ferraina (she/her): You don't always have to reply immediately I know we're in this age of. Mia Ferraina (she/her): almost like urgency, you get a text or you get a notification you feel like you have to read it right away. Mia Ferraina (she/her): If i'm in the middle of something and the email doesn't have an exclamation point or say important or something like that, at the beginning. Mia Ferraina (she/her): You don't necessarily have to read it right away, but you do want to make sure that you follow up. Mia Ferraina (she/her): So use some sort of strategy, you know, maybe you market unread or flag it or something like that that you remember, to come back and reply you just don't want to coast anybody and not reply at all. Mia Ferraina (she/her): be mindful of the time zone if you're in one state or one country versus where the rest of your staff is working keep them in mind and try not to message people after hours and we talked about kind of compiling a list of questions, a little bit already. Mia Ferraina (she/her): That can be helpful to a kind of pause and see if you can think through the answer to your own question or find a solution yourself first, but it can also help make sure that you're not constantly interrupting your supervisor, so they can get some work done. Mia Ferraina (she/her): and definitely proofread, especially because so much communication now is written kind of lives on a little bit longer so you want to make sure that you're not. Mia Ferraina (she/her): Making any typos and you want to match the tone that other people are using so or maybe even be slightly more formal so refrain from using emojis and things like that in your work emails probably even if other people use. Mia Ferraina (she/her): Something else about communication, I want to cover is the fact that mistakes are going to happen and you'll need to communicate about them, this is normal. Mia Ferraina (she/her): Everyone will make mistakes, nobody is perfect. Mia Ferraina (she/her): I do it all the time, so we. Mia Ferraina (she/her): kind of have to accept it and try and move forward so take ownership. Mia Ferraina (she/her): don't try and blame it on someone else or. Mia Ferraina (she/her): say why it's not your fault, and really try to own up to it, our or admit that it's your fault, maybe you go to your supervisor and say hey here's what happened i'm really sorry The next piece of that is to try and come up with solutions, try to help solve the problem if you can. Mia Ferraina (she/her): Or maybe maybe you're not sure the perfect solution, but you have a couple of ideas, go to your supervisor and let them know what's going on. Mia Ferraina (she/her): say I thought of these few different things which do you think is best that saves done some time and energy also makes you seem much more professional and. Mia Ferraina (she/her): Sophisticated in your thought process that you didn't just panic and say oh my gosh I made this huge mistake but that you took the time to try and problem solve and think through it a little bit we love critical thinking skills right so that's great. Mia Ferraina (she/her): Great advice i'm going to select afterwards so even once things have moved over or the, the issue has been solved think about how you can avoid making that same mistake in the future that's going to also help. Mia Ferraina (she/her): Establish your professional reputation that you're someone who learns from their mistakes and is able to move forward and be better and stronger for it so don't be afraid to kind of. Mia Ferraina (she/her): look back on it and process afterwards, with yourself or with somebody else about how you can do better in the future. Mia Ferraina (she/her): Okay i'll pause again here and see if there's any questions about communication things before we move on to networking everyone's favorite topic. Mia Ferraina (she/her): feel free to keep putting things in the chat i'll have it open so i'll grab them as we go. Mia Ferraina (she/her): i'm networking it's something that makes a lot of people kind of nervous um oh sorry I just had a question Okay, how can we communicate about not finishing a task in time that's a great. Mia Ferraina (she/her): kind of project management time management skill to have so that's a great question Linda if you can. Mia Ferraina (she/her): If you can see it coming like wow this is taking me way longer than I thought or, this is a more complex question than I thought. Mia Ferraina (she/her): The earlier, you can let your supervisor know that better, however, sometimes things happen and I get to be close and close to a deadline and you're still not really sure you're going to be able to finish always good to tell them hey i'm really sorry here's what i've been doing. Mia Ferraina (she/her): This is how far i've gotten is it is there any way that I can have more time or could someone maybe support me in working on this together. Mia Ferraina (she/her): there's usually multiple solutions to that kind of situation, but your supervisor can't help if you don't ask them something i've always told students that I work with. Mia Ferraina (she/her): You know I can usually be flexible either pick up your slack personally like if something's going on in your personal life, I can sometimes take on your responsibilities myself or delegate them to somebody else on the team, but if you don't tell me I can't help, so I would just say. Mia Ferraina (she/her): be honest, if you feel like you're not going to be able to finish. Mia Ferraina (she/her): By a certain deadline and think about I guess it goes back to the problem solving is Is this the type of project that you think the deadline could be flexible on if so just asked for a little more time, if not, then maybe you need to ask for some support other key. Mia Ferraina (she/her): Great. Mia Ferraina (she/her): way that answered your question, let me know if you have any follow up. Mia Ferraina (she/her): Networking is something that I think before Kobe we all thought of as this big in person event with like we're d'oeuvres and. Mia Ferraina (she/her): People in suits and things like that networking virtually or networking in this pandemic time is pretty different than that there are still sometimes large gatherings but it's typically much smaller. Mia Ferraina (she/her): And even one on one probably the most. Mia Ferraina (she/her): So I want to hopefully if my audio cooperates show you this video about informational interviewing thing it's a really great tool. Mia Ferraina (she/her): That I actually used a lot, when I was in college to try and help me decide what I wanted to do with my life, but it can also be a great way just to kind of learn from the wisdom of other people. Mia Ferraina (she/her): That you're working with so someone can give me a thumbs up I guess that's the audio is working properly that'd be great. informational interview is an amazingly powerful tool, it can help you learn about different types of work you're interested in. And, by providing inside perspective, it may even connect you to opportunities see from the outside, so let's take a look at what informational interviewing is all about. An informational interview is not a job interview and it's not a tricky play to get a job if you're asking for a job and they do have one, then the likely start judging whether you're a good fit and if they don't have one than that conversation is there. The key to a successful informational interview is curiosity with sincere curiosity and good questions about your interviewees life that experience. You gain insights into their successes and failures, how they got where they are and what's important to them. Your curiosity, will lead to an authentically engaged conversation, which also opens the door for the interviewee to get curious about you. The professional you're speaking with might say something like wow they're asking some really good questions and then that transition. informational interviewing becomes even more valuable for someone looking for where. informational interviews give you an opportunity to see what kinds of work resonate with you and help you determine what communities, you would like to be a part of. And it could informational interview the professional you speak with gets a lot out of the conversation to. They get to discuss their life and their work with someone who's curious about their experience and values, their expertise. Plus, they get the pleasure of talking with someone who's genuinely interested in what they do, how do you do it well, your five tips to get you started first do your homework. Some time to research linkedin or other online platforms to learn about the professional you're interviewing consider what questions you have about their life and work. The second tip is to try to meet in person on the phone is OK, but face to face is best three always tried to buy the coffee or lunch your interviewee is giving you their time pain is a good way of showing your appreciation and beginning to create a connection. For ask your interviewee who else they recommend you talk with the interview was gone well, they may be willing to connect you to other professionals, you can learn from and who might have opportunities for you. Finally, tip number five after the interview send a thank you email is OK, but a handwritten note is even better, and if they asked you to keep them posted on your progress do so. Mia Ferraina (she/her): No Okay, I think we missed maybe the last second or two of that but that's Okay, you get the just so information interviews or informational interviews are really helpful tool. Mia Ferraina (she/her): There are a couple of things there that maybe you can adapt for covert it right, you might not be able to meet in person. Mia Ferraina (she/her): safely and that's Okay, or maybe you're not going to share a meal, because you don't want to take your mask off, but that idea of expressing your gratitude and at least trying to see each other's faces in some fashion, can help you. Mia Ferraina (she/her): make a more memorable impression that the person that you're talking about. Mia Ferraina (she/her): Okay, so let's talk a little bit more about remote networking go ahead and put in the chat what you think might be easier or more challenging about networking. Mia Ferraina (she/her): You know, through computer not face to face in person. Mia Ferraina (she/her): There are pros and cons to both types and it depends on your perspective. it's. Mia Ferraina (she/her): hard to gauge interest from the other person sometimes yeah that's one of the reasons why they suggest, not a phone call So even if you can at least video chat that's better so you can pick up on more body language and social cues definitely helpful. Mia Ferraina (she/her): Pro can network with people in different time zones and regions, yes, absolutely I mean the world is your oyster you can literally talk to anyone. Mia Ferraina (she/her): Through virtual needs so it really opens up options for you, which is great, not as nerve wracking you can, maybe even have notes in front of you, and they don't even know or you're, at least in your own comfortable environment so maybe that makes it more comfortable. Mia Ferraina (she/her): getting people to actually respond can definitely be a challenge, so when you're in person in the office and you stop by someone's door and say hey i'm about to head to lunch, do you want to come with me. Mia Ferraina (she/her): that's a kind of harder invitation to turn down, I guess, then an email so that can be a little bit trickier about remote networking, you might have to send more emails or linkedin messages before you get a response, but. Mia Ferraina (she/her): I will say no one is ever going to think poorly of you for reaching out to meet with them, so it doesn't hurt to ask folks sometimes they're just busy too, and maybe in a couple weeks or later in your internship you ask. Mia Ferraina (she/her): again and see if maybe they have more flexibility in their sample now right, those are good things to think about. Mia Ferraina (she/her): I do want to. Mia Ferraina (she/her): share a couple quick tips, we have entire workshops about networking so that's something you can find in our media library or in canvas on the career development toolkit. Mia Ferraina (she/her): But don't be afraid to use your virtual tools, the links is like the cornell version of linkedin it has a couple extra tools, like a discussion board where. Mia Ferraina (she/her): You can post a question and lots of alumni can respond, you can also post anonymously, which can sometimes be helpful and eliminate some of those nerves so use use both the platforms, they have. Mia Ferraina (she/her): Different benefits i'd say, but as the video mentioned, you know, ask the person you're talking with or your supervisor for suggestions of who else to talk to. Mia Ferraina (she/her): If there's any social events going on, that you feel comfortable going to giving pandemic precautions that's also a great way to meet people if people are saying oh we're gonna go grab a drink after work and your. Mia Ferraina (she/her): Go ahead and go with them i'd recommend only having one, but you can do that, or if they have a I don't know office softball team, or something. Mia Ferraina (she/her): feel free to join any of those kinds of things will be a great way to meet people. Mia Ferraina (she/her): And you will have a little bit less organic opportunity to network remotely so you're not just going to bump into somebody by the copier or in the break room while you're heating up your lunch those kinds of natural. Mia Ferraina (she/her): interaction interactions about just personal connection human connection are not as likely in a virtual environment, though, you might have to be a little bit more intentional about initiating or scheduling time to talk with people. Mia Ferraina (she/her): To get started in your first week or two when maybe things are a little bit slower or you're still learning. Mia Ferraina (she/her): A great way to kind of fill your time for the person who was asking about that earlier would be to reach out to some co workers and just say hey we haven't gotten to know each other, yet i'd love to just chat. Mia Ferraina (she/her): Do you have 20 Minutes that is certainly a great use of your time and can potentially lead to other opportunity. Mia Ferraina (she/her): The other pieces i'll say about actually networking at work like with people that you. Mia Ferraina (she/her): Are kind of already connected to you're not cold calling someone are reaching out through linkedin. Mia Ferraina (she/her): And so, some some advice, for that is to strategize early, you know that you have the internship you know where you're working you might even know the range of people that you're working with so make a plan, think about. Mia Ferraina (she/her): Who you want to talk to maybe who you'll be most nervous to talk to and don't talk to that person first. Mia Ferraina (she/her): Maybe you practice a little bit with people you're more comfortable with and then talk to that person later in your internship. Mia Ferraina (she/her): So, develop a strategy if you're not sure feel free to reach out to a career advisor and we're happy to help. Mia Ferraina (she/her): But you do want to be proactive be the one to reach out to people, maybe they're not going to come to you, especially in a virtual environment. Mia Ferraina (she/her): Sometimes people say out of sight out of mind, so people might kind of forget that you're there actually if they don't interact with you routine me as your supervisor like a close coworker so don't be afraid to reach out to people. Mia Ferraina (she/her): Like I said they're never going to think negatively of you for reaching out ask questions be curious they talked about that in the video. Mia Ferraina (she/her): Showing enthusiasm yeah what is it that you like about this field, what questions do you have what things are you nervous but looking forward to. Mia Ferraina (she/her): And lastly, create a communication plan like they said in the video it's great to send a thank you know. Mia Ferraina (she/her): If you're in the office, and you know you're you're working in person everyone's wearing masks and whatnot and you can. Mia Ferraina (she/her): deliver a handwritten Thank you note or put it in their mailbox awesome If not you don't have to awkwardly ask them for their mailing address just send them a handwritten note and emails totally fine. Mia Ferraina (she/her): anything about networking that we haven't covered at least one like I said, we have very in depth tools about this online, so I can paste some of that in the chat later. Mia Ferraina (she/her): I think. Mia Ferraina (she/her): Another helpful pieces, to take the time to reflect and really. Mia Ferraina (she/her): Thinking deeply about your experience, rather than just going through the motions can be a really useful way to make the most out of your experience internships are kind of short, so you want to squeeze everything you can out of them. Mia Ferraina (she/her): i'm reaching out to the team prior to the internship just got a question on the chat I thought that is fine to do if you'd like asking them more about the job is probably a. Mia Ferraina (she/her): Question best suited for your supervisor, but even asking other people like how you might work together things like that. Mia Ferraina (she/her): would be fine just keep in mind that you're probably not going to get paid for that time so be mindful, I guess, of how much time you spend doing that it's all finals to take the Semester goes kind of late this year so. Mia Ferraina (she/her): I think you're you're welcome to do that, but just make sure you have a little bit of balance in your life so that you're not doing a ton of unpaid work. Mia Ferraina (she/her): Oh, a little bit more about reflection that I wanted to touch on um when i've done this PowerPoint you'll see a ton of sample questions in the notes section if you're not sure what things to think about but it's really helpful to journal or. Mia Ferraina (she/her): Some people like audio journal, maybe on your. Mia Ferraina (she/her): walk that you take after work to kind of mentally separate and go into personal time, maybe that's when you just audio journal you just record yourself on your phone or something. Mia Ferraina (she/her): or on your your. Mia Ferraina (she/her): I don't know bus ride home from your internship if you're in person to take a few minutes to journal about how the day went. Mia Ferraina (she/her): And also be helpful, maybe to just do it at the end of the week and kind of look back on things as a whole, but really try to go beyond the sexual like here's the meetings that I went to today. Mia Ferraina (she/her): or here's the project that I worked on, you want to go a little bit deeper than that, so that you can think about. Mia Ferraina (she/her): Am I enjoying what i'm doing and do I have questions should I asked my supervisor something about this, the little. Mia Ferraina (she/her): phrase that I have here the what the what and now what is something that a few different offices at cornell use, but this can be a good way just kind of a. Mia Ferraina (she/her): Short and sweet thing not a huge list of questions, a way to kind of get yourself thinking more deeply, so what would be the more factual piece right, what did I actually do today. Mia Ferraina (she/her): Though what is like Okay, what do I think about that. Mia Ferraina (she/her): Do I feel like I had an impact by doing that you I enjoy this kind of task Do I need to develop some more skills so that i'm better at something like this. Mia Ferraina (she/her): You know kind of asking yourself what the implications of that task are and then now what is kind of future looking so Okay, now that i've been working on this, what am I going to do next, do I sign up for a class next semester, do I asked my supervisor a question. Mia Ferraina (she/her): Do I kind of change my career goals, because i'm really not liking this internship as much as I thought I would so that's the kind of next steps type of question. Mia Ferraina (she/her): Oh, if you're feeling stumped and you're like I don't know what to journal about today, you can always ask yourself what so what and now what. Mia Ferraina (she/her): Like I said, I do have some sample prompts for you, so if you want to use those you're welcome to do so. Mia Ferraina (she/her): But really want to kind of always be thinking about how is my experience in this internship either encouraging me to further pursue this field. Mia Ferraina (she/her): or discouraging me from wanting to do this anymore, and obviously there's a range right maybe you're like this isn't quite the thing, but something kind of similar with some slight adjustments would be more enjoyable. Mia Ferraina (she/her): Maybe the person who works in like a different department that the same company something like that. Mia Ferraina (she/her): is great to reflect upon something else you might want to ask yourself, especially if this is your summer between junior and senior year is what I want to work for this company full time if they were to ask me to. Mia Ferraina (she/her): So they'll probably ask you about that at the end of the summer, if there are larger company that kind of has that. Mia Ferraina (she/her): routine of recruiting their interns at their smaller they might not ask, but it still doesn't hurt to. Mia Ferraina (she/her): bring it up like oh i'd love to work with you guys in the future i'll keep an eye out for an opening so you do want to be thinking about whether or not you would want to work with them so you're ready if somebody asks a question. Mia Ferraina (she/her): list of accomplishments a that can help kind of boost your self esteem when you're feeling like maybe you're not doing enough or the work you're doing is an important enough things like that. Mia Ferraina (she/her): can help encourage you or motivate you to keep going for the person asking about motivation earlier, but it can also be a great way to make sure that you add everything to your resume at the end of the internship. Mia Ferraina (she/her): And lastly, don't be afraid to talk with a mentor of yours, either from campus or just like a family friend or something. Mia Ferraina (she/her): about how things are going, if you're feeling kind of stumped or you're not sure how to how to react to what's going on ask somebody talk through it with someone. Mia Ferraina (she/her): However, you normally work through your difficult problems in life, maybe you have a therapist already maybe you just want to talk to your mom whatever it is, you know feel free to take a quiet reflective walk if that's what you need and really think about how things are going. Mia Ferraina (she/her): Through management i'm not going to read everything on this slide, but this is just a concept in some ways that you might. Mia Ferraina (she/her): demonstrate it I guess or develop a skill, so a really great way to make the most of your internship is to really harness this go career management. Mia Ferraina (she/her): advocate for yourself try and take on more projects or if there's something in particular, you want to learn ask if you can work on that and be curious you know. Mia Ferraina (she/her): ask for feedback things like that are all great ways to continue developing professionally and like I said I will send this presentation out afterwards so you'll have this greater than. Mia Ferraina (she/her): Anything else you want to think about is bold and a lot of you have probably heard of smart goals before if you haven't it stands for specific, measurable achievable, realistic and timely and those are just elements of. Mia Ferraina (she/her): I guess what you would call a good goal, a goal that's actually going to motivate you and be realistic to achieve instead of something that is. Mia Ferraina (she/her): Too challenging or not. Mia Ferraina (she/her): developmentally appropriate for where you're at in your career so ask yourself, some of these questions and try and set goals that are smart if you have to actually write out the smart in order to make sure that you. Mia Ferraina (she/her): have a goal that's going to feel good for you go for it do what you need to do or talk about it with somebody but make sure that you are. Mia Ferraina (she/her): Being specific enough that you can say yes i've accomplished this and feel good about it, but you don't want to be. Mia Ferraina (she/her): You know. Mia Ferraina (she/her): become an expert on I don't know Python maybe if this is your first time using it you're not going to be an expert, by the end, but you can adjust that to be a little bit more specific, what do you want to actually be able to do and that. Mia Ferraina (she/her): Questions about reflection. Mia Ferraina (she/her): feel like every time I jumped the gun just a little bit so i'm going to try and wait and see if there's questions. Mia Ferraina (she/her): And I think it's better to do questions during instead of trying to circle back to things all the time, some. Mia Ferraina (she/her): More can ask questions at the end, but anytime. Mia Ferraina (she/her): You want to talk a little bit about wellness during your internship especially. Mia Ferraina (she/her): I mean, in general, internships can be a stressful time so that's good to think about but it's also still a pandemic our country still has a lot of political things going on, so it's it's a stressful time to be a human period and now you're taking on a new internship So how can we. Mia Ferraina (she/her): adapt to that first thing I want to say is just it's okay to be struggling right now, if you are feeling overwhelmed by just. Mia Ferraina (she/her): getting through the basics of going to class, and you know doing your chores or whatever, for the day that's not that unusual, given how long we've been living in this different style. Mia Ferraina (she/her): and work culture really tends to prioritize productivity, often overwhelming some industries, more than others, but just work in the United States in general tends to really focus on, you know, reducing and being efficient and working really hard. Mia Ferraina (she/her): So try to incorporate healthy habits proactively, this is another thing for the person who was asking about adults thing before. Mia Ferraina (she/her): Something helpful to work into your life as an adult is healthy habits before your actual breaking point so that you're not trying to do them when you're in distress. Mia Ferraina (she/her): But ask yourself, you know what you've done to kind of combat zoom fatigue in classes and you can probably use some of those excuse me some of those same strategies during your internship So if you need to take a walk every couple hours go for it, if you need to. Mia Ferraina (she/her): You know just get up and walk around your House and go refill your water or play with your dog whatever it is, give yourself some breaks. Mia Ferraina (she/her): And we don't know if there's enough downtime between. Mia Ferraina (she/her): yeah so for people who are in really fast paced environment like a service position or something like that you might not be able to. Mia Ferraina (she/her): schedule breaks into your day you might need to be a little bit more spontaneous in. Mia Ferraina (she/her): Things like Okay, we just sat you know five new tables they're all looking at the menu. Mia Ferraina (she/her): i'm going to go take a quick breath of fresh air and just walk around the building or whatever, obviously, you know ask your supervisor what the system is i'm sure there's. Mia Ferraina (she/her): Some way to make sure that people can take breaks you don't want to just disappear, but i'm definitely going to be a little bit more spontaneous seven environment if you're not working in like an office. Mia Ferraina (she/her): So maybe. Mia Ferraina (she/her): You know if you're if you have a day that's a little bit quieter or maybe your supervisor as a little bit more busy that might be a great day, to try and chat with someone else. Mia Ferraina (she/her): But I could even just be a bit slow right now there's nobody to you know there's nobody in the restaurant or nobody to check in at the hotel. Mia Ferraina (she/her): that's fine to just make conversation with the person that's working there next you know it doesn't have to be super formal, especially when you're in person. Mia Ferraina (she/her): Well, just a few practices, you might want to think about building into your day we talked about taking breaks. Mia Ferraina (she/her): Eating lunch away from her desk and I can say this as someone who used to eat lunch at my desk all the time, is a great way to just kind of mentally separate and take a break during the day it doesn't even have to be long but taking a walk or eating your lunch somewhere else. Mia Ferraina (she/her): or honestly just not looking at a screen for a little while can be a beautiful thing and stay connected with your family your friends, whoever your support system is that can also. Mia Ferraina (she/her): keep you motivated for people who are asking about that personal boundaries, you know, think about who you're living with and what their perception of your availability might be. Mia Ferraina (she/her): Sometimes, just because you're home you're not necessarily a valuable to your roommate or your family so talk about how you're going to say Okay, if my door is closed. Mia Ferraina (she/her): You know text me before you come in, or something like that so communicate about what what kind of boundaries, you need to have with your family, as well as with your supervisor like we've talked about before and we talked about routines already I think that's a really big part of. Mia Ferraina (she/her): adjusting to a new work environment, but also just taking care of yourself and as somebody mentioned for being an adult in general. Mia Ferraina (she/her): is helpful to make sure that you have time plan for different things in your life, especially if you have you know, a partner or kids or little siblings to take care of or something. Mia Ferraina (she/her): i'm is important to me. Mia Ferraina (she/her): I like I said we'll also send this out there's some links here, but I do want to reassure people that you have support there's counseling available through caps. Mia Ferraina (she/her): Even in the summertime for people who are in New York state, and they do have some other services or resources available for people who aren't in New York state and. Mia Ferraina (she/her): You know, obviously, you can look at the different policies and such that I have linked here but i'm this uh Oh, I am wd that's the office of inclusion and workforce development diversity. Mia Ferraina (she/her): They are a great group of people, even just to talk to, and say hey I don't want to file an official report, but just feeling kind of weird about how this person's been treating me, can we talk through that. Mia Ferraina (she/her): So if you're not comfortable reaching out to say HR at your internship there are places at cornell that you can talk to about things like that as well. Mia Ferraina (she/her): These abbreviations here, this is the human rights coalition so each State has its own. Mia Ferraina (she/her): Commission that kind of. Mia Ferraina (she/her): takes in complaints, but they would also be a good place to ask for resources about kind of ways to address things rather than just like filing a formal complaint and not being sure what's going to happen with it. Mia Ferraina (she/her): And AAP is a common abbreviation employee assistance program so a lot of employers have a few. Mia Ferraina (she/her): counselors specifically designated for their staff so, for example, if you're not in New York state and you can't use caps, you might be able to use the company's employee assistance Program. Mia Ferraina (she/her): During your internship if there's some things that you want to talk about and you're just not sure who to ask. Mia Ferraina (she/her): Class three are a little bit less intense, but certainly still things that might be really bothering you so those are great ones to reach out to a career advisor about. Mia Ferraina (she/her): You know i'm working too much or I don't have enough supervision or I don't have enough work. Mia Ferraina (she/her): If you're nervous to talk to your supervisor about that that would kind of go back to that career management piece, I was talking about before. Mia Ferraina (she/her): But if you're not sure how to approach that conversation talk to someone who's either been in a similar. Mia Ferraina (she/her): You know, professional setting before and your family or in your network or reach out to one of us is career advisors and we can definitely talk through what that conversation might look like and how to kind of come, some of your nervous about maybe asking something difficult. Mia Ferraina (she/her): again feel free to put questions in the chat just have a couple more slides, so we can do a lot of Q amp a. Mia Ferraina (she/her): finishing strong is really important, as well, we talked about you don't want to just start well, but you want to also end well, even if you're finding yourself not enjoying the internship as much as you thought. Mia Ferraina (she/her): it's so good, to leave on a high note so ask for a performance review or some feedback if your supervisor hasn't done that already, and what we talked about before you know if you think you really enjoyed your time there and what potentially want to continue working with them. Mia Ferraina (she/her): You might ask about continuing your internship remotely during the academic year, obviously, probably for less hours, but sometimes that's a possibility or potentially coming back full time the following summer, either as an employee or as an intern again depending on culture. Mia Ferraina (she/her): Make sure you tie up any loose ends and what we mean by that is like don't leave your desk a mess if you're in person. Mia Ferraina (she/her): Especially if your remote make sure you save things where other people are going to be able to get to them after you leave. Mia Ferraina (she/her): stuff there you know saved on your personal computer or your own Google drive make sure you share those with the appropriate people, so they can use your great work after you go. Mia Ferraina (she/her): By sounds a little maybe oversimplify but it's kind of weird when someone just suddenly doesn't come back so if you're in person, you know stop by people's offices and say goodbye, if not even just send an email and say i'd love to stay connected on linkedin you know let's. Mia Ferraina (she/her): touch base in a few months I love to hear how that project month that you're working on can be a great opportunity to kind of continue that networking connection. Mia Ferraina (she/her): say thank you let them know you're done but keep that connection, going so this kind of ties back to the networking piece, but definitely. Mia Ferraina (she/her): You know they're all interconnected, this is a way to be professional it's a way to network, a way of good communication all those things kind of combined. Mia Ferraina (she/her): Okay, so these are really just next steps of other things you can do like I said feel free to put questions in the chat so at this point i'm just going to share some links with you and. Mia Ferraina (she/her): see what kind of questions people have but the canvas modules are our career development toolkit their modules and canvas so it's kind of a. Mia Ferraina (she/her): What do they call a perpetual term course never goes away so you can use it your whole time here can use it as an alum. Mia Ferraina (she/her): So here's the link to sign up for. Mia Ferraina (she/her): career development okay it's like that is a fail, a bit more about that in a second screen share with you, I see you're welcome to reach out to me. Mia Ferraina (she/her): or book an appointment so i'll put that as well. Mia Ferraina (she/her): And if you want to meet with your college office college advising office they're all a little bit different so you can probably just Google search and figure out where where you need to go but scheduling an appointment is pretty easy, now that we have the online system. Mia Ferraina (she/her): i'm going to put a form in here for you to give feedback about this workshop, and you haven't done this one in a while, so I wanted to hear what you guys thought i'd make it better for next year. Mia Ferraina (she/her): But really that's pretty much all I have for you This just shows you a little bit of what the toolkit looks like it's very interactive it gives you activities to start developing for your cover letter if that's what you're working on. Mia Ferraina (she/her): And we are adding a module specifically about like your first phase, on the job very soon so that's there's some content that overlaps between this and that but, if you want to. Mia Ferraina (she/her): Keep an eye out for new modules for adding them all the time, like pre health and pre law just got added or if you're a graduate student that's coming soon too. Mia Ferraina (she/her): But really just want to take the time to hear some feedback from you all and answer any other questions that people have. Mia Ferraina (she/her): you're welcome to unmute or type in chat either totally fine. Mia Ferraina (she/her): And I can answer like private em questions too if that's helpful. Mia Ferraina (she/her): Somebody asked about the media library earlier, let me share that link as well. Mia Ferraina (she/her): Oh, this recording will be in our media library, as well as all of our other ones from the past couple years are in there, so if you are looking for a topic, or you can't make a presentation. Mia Ferraina (she/her): Or maybe it's two o'clock in the morning and you're trying to figure out to write a resume you can certainly go in the career development tool kit or, if you like, to listen to things. Mia Ferraina (she/her): And you can obviously listen to this time, you know time and a half, like you do your lectures, if you want there's a media library link as well.