Families of New Students
Welcome to Cornell! Parents and families are important partners in the student experience, and we invite you to contact us with questions, concerns, and ideas to support your student.
You may also text us with your questions, Monday through Friday, between 10:00 a.m. and 4:00 p.m. EST (U.S. numbers only) using our Family Message Line: (607) 228-2129.
While some of our student connections and programs may be virtual in the months to come, our commitment to easing students through the transition to Cornell remains unchanged. Staff are here to provide resources, answer questions, and support new students and families, as well as to create meaningful first-year experiences.
The Transition to College: Supporting Your Student
How can families support their students? As the move to campus approaches, talk about what the coming weeks may hold, explore campus resources together, review financial and other logistics, and plan for ways to keep in touch. It can take time to learn how to encourage independence in your student while offering them your support. Listening to them, asking open-ended questions, and being patient with new communication patterns can ease this process. Mention the importance of self-care, sleep, eating well, and making time for fun and relaxation. Encourage your student to develop supportive relationships on campus with advisors, residence hall staff, counselors, and peers. A quick text or email listing a few campus resources may help them find the right connection. Your student’s college website and the Student and Campus Life website are good places to start.
Communication and Celebration
Don’t forget to celebrate achievements large and small, remind your student of the progress they’ve made in adapting to college, and share your excitement about the opportunities they’re exploring at Cornell. Maintaining consistent communication and offering nonjudgmental support to your student can help make this a smooth transition. If you need support to manage the impact of this change in your own life, seek out peers who have been through it, or talk with a trusted advisor or counselor.
If you think that your student is in serious danger or at risk of harm, contact the Cornell University Police at (607) 255-1111.