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Cornell University

COVID-19 Safety Rules for Hotel Stays

Directive re:  Covid-19 Safety Rules and Hotel Rules & Guidelines

Your stay at Cayuga Blu Hotel procured by Cornell is for medically necessary quarantine or isolation. Cayuga Blu is at 2310 North Triphammer Road; 607-257-3100. While in the hotel, you must adhere to Cornell’s Student Code of Conduct, the rules as outlined below, and all hotel-specific rules and guidelines. These rules are intended to protect the health and safety of student residents and of the hotel staff.

Failure to Comply:
  • Failure to comply with the rules as stated by the Hotel and the University could result in your immediate removal from the hotel and may result in damage fees for which you will be responsible.
  • If removed from the hotel you will be responsible for finding your own housing accommodations as directed by Cornell Health or Tompkins County Health Department and you will be personally financially responsible for ALL costs associated with the remainder of your quarantine or isolation.
  • If you have an on-campus housing assignment (i.e. residence hall, co-op or university owned sorority or fraternity housing) you are not eligible to return to these communities until you are released from quarantine or isolation with formal notice from Tompkins County Health Department and Cornell Health.
  • Failure to comply with the below COVID-19 Safety Rules may result in referral to the Office of Student Conduct and Community Standards for failure to comply with (1) a lawful directive of a University official and (2) a policy or operational rule that has been duly promulgated by the University.
COVID-19 Safety Rules:
  • Students must remain in their individual guest rooms at all times until you are released by Cornell Health. Transportation will be provided. 
  • No visitors are allowed into a student resident’s guestroom. Visitors include other student residents of the hotel, other students from campus, parents or other family members, or any person other than Hotel staff (for urgent maintenance as determined by Hotel staff) or Cornell Health staff.
  • Guest doors must remain shut and may not be propped open.
  • Face coverings must be worn at all times except when in your assigned individual guest room.
  • You may not use the Hotel’s recreational facilities including fitness facilities, pool, lounges, etc.
  • Note that Hotel staff have been instructed to report any observed violation of these restrictions to the University.
Fire Safety:
  • There is NO SMOKING in guest rooms. This includes vaping. Smoking in your room may result in your immediate removal from the Hotel by Hotel staff, and you will be responsible for any damage fees assessed by the Hotel. 
  • No candles, incense, flames of any kind, or hotplates are allowed to be used in the guestrooms.
  • Do not hang clothing from sprinkler systems or tamper / remove smoke alarms. You will be responsible for any fines for falsely setting off any fire alarm system.
General Guidelines:
  • Any room requests should be called into the front desk by dialing “0”. This includes requests for additional linen, towels or trash removal. The items requested will be placed at the guest room door or hung on the door knob. Staff will knock to let the guest know the items have been delivered. You must wait 1-2 minutes before opening the door and retrieving the items to allow the staff member time to leave the area. If you need trash to be collected, call the front desk before putting the tied trash bag in the hall. A staff member will remove the trash bag and place a new bag at the door. 
  • Urgent maintenance issues (e.g., HVAC not working, plumbing issues) must be called to the front desk immediately. If staff must enter the room, then you will be required to wear a face mask and strictly adhere to all directions given by the Hotel. Please be advised that due to your quarantine or isolation status, Hotel staff will not enter your room for minor maintenance or for housekeeping purposes.
  • In the event you experience a medical emergency, call 911 immediately. If you require consultation regarding any other medical issues, contact Cornell Health at 607-255-5155. Any non-medical issues should be directed to quarantinehelp@cornell.edu Monday through Friday, 9am-4pm.
  • The University is paying for the cost of your room. However, you will be held financially responsible for any and all costs incurred by the University as a result of any damage you cause to any hotel property, for missing items, fees for excessive cleaning, fines, or other additional charges attributable to your actions.
  • The front desk must be notified in advance of any outside deliveries (packages, food, etc.). The delivery driver must enter through the main entrance of the hotel and leave the meal with hotel staff. Staff will then deliver the meal to the room. Do not order packages unless absolutely necessary during your stay. Neither Cornell nor the hotel will be responsible for lost packages or deliveries.
  • The hotel provides limited WIFI service. Please respect your peers who are also using WIFI to stay up-to-date with coursework. The more it is used for streaming, the less will be available for others to use.
Meals:
  • The hotel will provide you with pre-selected menus from Ithaca Bakery to review for your meals. Please provide your selections to the hotel front desk at least three days prior. Ithaca Bakery will deliver once daily for all of your meals. Cornell will be direct billed for these.
  • Breakfast will be supplied by the hotel directly and not Ithaca Bakery.
  • Students just arriving at the hotel should provide their meal selections to the front desk for day of as well as the next three days.
  • Meals from Ithaca Bakery will be brought to the hotel front desk, and staff will deliver them to your room.
  • If you choose to order meals on your own from another vendor then you will be responsible for payment. Cornell will only be paying for meals at Ithaca Bakery that are ordered through the hotel’s front desk.